- Email/Collaboration/Messaging and Web Conferencing
Hands down this has to go to Microsoft BPOS (soon to be even better when Office 365 comes out of Beta). For just $10/month you get hosted Exchange (25GB per Mailbox), SharePoint, Live Communications Server (with free Client) and LiveMeeting. Learn more at: http://www.microsoft.com/online/business-productivity.aspx
- Anti-Virus and Desktop Management
This one is probably aimed more at the Medium sized business with an internal IT support staff but yet again I'd go with the Microsoft Windows InTune product at $11/month. Learn more at: http://www.microsoft.com/online/windows-intune.aspx
In a word forget QuickBooks and look to the new and innovative player in the space, FreshBooks. Hands down these guys beat QuickBooks on usability and functionality. Learn more at: http://www.freshbooks.com/
I have to recommend the Microsoft product here just because the Salesforce people are so darned arrogant and pushy. Microsoft Dynamics CRM 2011 at $34/month is a great product. Learn more at: http://www.microsoft.com/online/dynamics-crm-online.aspx
As a long time personal user of Carbonite I am going to recommend their new Small Business play. Learn more at: http://www.carbonite.com/en/business/data-backup
Part 2 of this article will look at Social Media and Marketing applications.