Monday, March 26, 2012

How Michael Dell personally made me a customer for life.

Even though Michael Dell has never met me personally, he is a LinkedIn connection, and as such he took immediate action on a LinkedIn message I sent him.  That's good enough for me, from this point on I will always buy Dell.

The moral of the story, which the person I had issue with had not learned apparently, is take care of your customers and potential customers, no matter how big or small. The rest of the story will have to stay private to protect the parties involved.

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